Here is what some of our customers say about us:


"People generally think Quality docs are all the same and do not have much room for improvement. I think you have made some fabulous improvements to the documents that you provide your clients. I am also very pleased with the service you provide - even after all these years. It is most welcome!" Ann Hannan, Senior Quality Engineer, Measurement Specialties, Hampton, VA


"Well done! This comment doesn't come from someone trying to implement a system, it comes from a QMS/EMS Principle Auditor who owns a company that has helped over 450 companies become certified. We've held hundreds of courses on ISO and TS (as well as other standards) and while I probably have similar material on my shelf, you've done a great job compiling all the TS information necessary." Paul Robere, Robere & Associates (Thailand) Ltd.


Thanks again for the *great* customer service!!!" Steve Sidwell, Quality Assurance Manager, Wyatt Technology Corp, Santa Barbara, CA


I wanted to let you know how well your products have worked for me. I have taken my company from no ISO 9000 update plan on September 1 to a completed 3rd party audit on October 28! We have been recommended for registration approval by our registrar with only two minor improvement points. I conducted auditor training, management review, an internal audit, and top management and employee training, coaching and mentoring, all in 7 weeks! You have put together an excellent system and I am moving forward to building continual improvement with this system. Certification to the new ISO standard can be done in two months.....I did it! I am looking for other companies (in the Central Texas area) that can use my knowledge to get certified; I feel very confident. You have helped me get there with your products! I will continue to purchase your products every time I can find the opportunity to use them." Bruce Ford, ISO Management Representative, Dresser Inc., Houston, TX


I'd just like to say how happy I am to have come across your product and how helpful it's been to someone like me, a person in a small company who is basically a one man team in this transition. Choosing your product was the smartest thing I did when I took over the transition here. I'd hate to think where I would be if I hadn't found your website. You've helped me to look like I actually know what I'm doing!” Mike Hareid, Freedom Plastics, Inc., Janesville, WI


I found the ISO-Online documentation quite useful, particularly the dynamic Deployment Flow Charts (DFCs) of the overall quality system procedures/elements. I am using the DFCs on our company Intranet, and they have increased the overall understanding of the QMS and reduced implementation time.” - Eugene F. Drought, Owner and Vice President of QA, IS and Tech Services, Ffhoenix Cuivre LLC, Santa Teresa, NM


I bought the Premium Package … put it aside for a bit while getting educated on the ISO 9001 process … but just last week spent some time studying it from front to back and conclude that it is very comprehensive and complete … much more so than the 'template' procedures we were given by some ISO consultants. Your product is very specific about responsibilities, tasks, and cross-references to other QMS procedures. I decided to use your quality manual and procedures as the basis for our QMS. I have teams put together to review them for applicability, and have them linked in to our Intranet in base form. I look forward to receiving the free updates as we move forward. Thanks.” Marc Rittner, Director of QA, Caltrol, Inc., La Verne, CA


Thanks again for a great ISO package and terrific support.” - Wayne Tollefsen, Quality Assurance Manager, OMRON Automotive Electronics, Inc., St. Charles, IL


"I would like to inform you how completely satisfied I am with the SOP's, DFC's and the Process Assessment Worksheets. They are structured in a very useful manner that will allow me to make the proper adjustment necessary for my needs. I find the Flow Charts most useful in helping me better understand the full QMS concept and direction. ISO-Online is providing a great service. All I can say is ‘KEEP IT COMING’!" - Richard Roberts, Tennessee Valley Authority, Chattanooga, TN


"Thanks for your wonderful, fast and comprehensive service.” - Les Lane, WSA Pty Ltd., Nelson Bay, Australia


"I am very impressed with the quality and format of your Process Management Package and updated Quality Manual, Procedures, etc. and will certainly recommend your ISO packages. The documentation has been a valued asset in converting my procedures to meet the latest ISO 9000 requirements. Again, Thank You!!" - Mr. Russ Yingling, Quality Manager, Avtron Manufacturing, Inc., Independence, OH


"Excellent! Exactly what I wanted. After surfing the net for some time, I was very pleased to see that IsoQual, Inc. had the best to offer at a very reasonable price. So many companies try to take advantage of the public by providing poor quality documentation at ridiculous prices. I will surely highly recommend IsoQual, Inc." - Edward S. Schwartz, Avtron Mfg, Inc. Independence, OH


"I want to compliment you on your 'masterpiece'. The Process Assessment Worksheet is so excellent as an example of the ultimate goal. BRAVO for coming up with that item!" - Consultant from San Jose, CA (name withheld by customer request)


"We purchased the ‘Complete Audit Package’ (and) the checklists are very good and have helped us get our ISO 9000 registration. Thanks!" - Chuck Hayes, Infiltrator Systems, Inc., Ogden, UT


"I love your products! They make it to easy for me as the Quality Management Rep. - and they make me look good! They are so professional, complete, and easy to convert to my company's needs. They are written so even I (and our managers) can understand and use them. The price is so reasonable - especially in view of the hours it would take me - I saved money by using your products, I cannot thank you enough!" - Charlotte Allen, ISO Coordinator, Matsushita Ultra Tech. Corp., Columbus, GA


"Thank you for your quick responses to my inquiries. Your detail to quality service is why I chose to order from your company." - Jenelle Dozier, State Technology Inc., Bridgeport, NJ


"For benefit per dollar spent, you are my #1 source for the latest ISO 9000 products." - Paul Gavelis, Polyclad Laminates, Inc., Franklin, NH


"Many thanks - the Quality Manual will provide a good starting point; I look forward to receiving the 'extras'." - George Richardson, Robert Bosch Limited, Uxbridge, United Kingdom


"Wish I had found your site sooner, it would have saved me a lot of time - you're a lifesaver!" - Susan Klaus-Dorman, INSYNC Peripherals Corporation, Laguna Hills, CA


"Good stuff! How did you get this so clear, so soon? It sure answers a lot of questions about the new expectations, and I was a successful TQM/ISO consultant for 15 years before being lured in-house with an offer I couldn't refuse. Thanks for your support!" - Marlyn Hyde, Storm Products, Hinsdale, IL


"I can't believe the quality of your products for the low price. Really outstanding. Thanks again." - James Schweizer, Pilgrim Software, Inc.,Tampa, FL


"Chelton Radomes has now achieved registration to ISO 9000. I just wanted to thank you for the materials that you supplied. I used both your executive and staff presentations to explain the changes around the business. I appreciated the PowerPoint format - which allowed me to customise them to accurately reflect the areas which we needed to focus in on - and felt that they were good value for money. Thanks again." - Neil Broughton, Business Improvement Manager, Chelton Radomes Ltd., Stevenage, UK


"I like using your products and am glad that there is someone out there that offers reasonably priced items for small businesses. Keep up the good work. It's always good hearing from you. Again, thanks for your help." - Gregory Fote, Cardinal Consulting Co., Columbia Station, OH


"Far exceeded expectations . . . Your slide presentations were exactly what I required at a fantastic price." - Jerry Kutcher, Quality Systems Management Consultant, Tewksbury, MA


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