FreeQuality Knowledge Bank

The following independent research documents contain references and instructions on many quality-related topics.  Feel free to download any of these for viewing. 

Please Note: The following documents were developed by graduate students at BYU and other participating institutions; they are NOT documents developed or necessarily endorsed by IsoQual, Inc.  Please direct all questions to FreeQuality.org


 

Awards/Standards/Benchmarking/Assessment

 

Benchmarking

 

 

Deming Prize

 

 

ISO 9000

 

 

ISO 9000:2000

 

 

ISO 14000

 

 

ISO/TS 16949

 

 

JUSE

 

 

Key Business Factors

 

 

Malcolm Baldrige National Quality Award

 

 

Operational Auditing

 

 

Quality Maturity Analysis

 

Quality Tools

 

 

 

 

ABC Analysis

 

 

Basic 7 Tools

 

 

Checksheets

 

 

Five S's

 

 

Force-field Analysis

 

 

Histograms

 

 

Matrix Diagram

 

 

New 7 Tools

Organizing Six Sigma

 

 

Pareto Analysis

 

 

Pareto Analysis 2

 

 

Pert

 

 

Poka Yoke (Failsafing)

 

 

Six Sigma

 

 

TRIZ

 

 

Work Breakdown Structure

 

Human Resources

 

 

Delphi Method

Juran Trilogy

Knowledge Management

 

 

Learning Curves

 

 

Management by Fact

Managing Change

 

 

Natural Works Group

 

 

Natural Works Group 2

 

 

On the Job Training

 

 

Organizational Learning

 

 

Pay for Learning

 

 

Pay for Learning 2

 

 

Pay for Learning 3

 

 

Quality Circles

 

 

Savings Struggling Teams

 

 

Situational Leadership

 

 

Situational Leadership 2

 

 

Total Quality Human Resource Management (TQHRM)

 

Manufacturing/JIT

 

Bullwhip Effect

 

 

Cellular Manufacturing

 

 

Electronic Data Interchange

 

 

Enterprise Resource Planning

 

 

Green Design

 

 

Electronic Data Interchange

 

 

Five Phase Lean

 

 

Jidoka

 

 

Lean Manufacturing

 

 

Lean Manufacturing 2

 

 

Outsourcing Decisions

 

 

Outsourcing Decisions 2

 

 

Painted Floors for Lean Manufacturing

 

 

Preventative Maintenance

 

 

Preventative Maintenance 2

 

 

 

Toyota Production System

 

Uniform Load Scheduling

 

Product/Process Design

 

 

 

Concept Design

 

 

Concurrent Engineering

 

 

Design For Maintenance

 

 

Design for Manufacturing

 

 

Design for Reuse

 

 

Design Review Mini

 

 

Design Review Mini 2

 

 

DPPM

 

 

Durability

 

 

Failure Modes and Effects Analysis

 

 

Fused Deposit Modeling Prototyping

 

 

Green Design

 

 

Product Traceability

 

 

Prototyping

 

 

Prototyping 2

 

 

Quality Function Deployment

 

Service Quality

 

 

 

American Customer Satisfaction Index

 

 

Customer-Driven Quality

 

 

e-Business

 

 

FMEA in Services

 

 

Professional Malpractice

 

SQC/Inspection/Testing

 

 

 

Attributes Control Charts

 

 

C Charts

 

 

C Charts 2

 

 

Capabilty Analysis

 

Continuous Sampling Plans

 

 

Control Charts

 

 

Consumer's and Producer's Risk

 

 

Cost of Quality

Demerit Control Charts

 

 

Inspection

 

 

P Charts

 

 

P Charts 2

 

 

Run Chart

 

 

Six Sigma

 

 

x-bar R Charts

 

 

x-bar S Charts